United Way of America has been using salesforce for 2 and a half years now. On the slide, it says that this entire conference is run on salesforce as well.
"As a user, we use it for sales, opportunities, we use it for marketing campaigns, we use it for customer service."
"It was designed from the ground up to help manage relationships and to be easily accessible to folks."
"Several hundred million dollars worth of asks that we are tracking through salesforce...That is something that is very difficiutl to do that is not a software service through the internet."
"We have all of these different applications as a provider, but how do we integrate it to have a 360 degree view of the customer"